By Guido Marchetti
Remote working has transformed the business environment with cloud-based communications becoming vital for every company. Microsoft Teams has led the way in enabling employees and staff to collaborate from their homes.
But often the missing link has been for customers – and potential customers – being able to use the telephone to engage with business, with offices shut and the old PBX system left looking decidedly old-fashioned.
Getting stuck trying to call an abandoned office switchboard, struggling to get through to someone who is stuck at home have been among the most frustrating aspects of the Covid-19 lockdown period for many.
So, welcome to Nexus from MicroWarehouse: an exclusive – and cost-effective – new product that revolutionises work telephony and provides a unique opportunity for our MSP partners to bring real value for money to their customers.
Partners will now be able to bring a turnkey phone solution through Microsoft Teams at an affordable price to their customers.
This phone system in the cloud is a viable and cheaper alternative to Microsoft’s own solutions and enables landlines and mobile phone numbers to be connected, while there is no need to VPN into head office to access an existing phone system.
Our Nexus online portal is used to manage the porting of existing numbers across, getting new numbers and managing customers.
We are able to offer full flexibility on calling plans, giving alternatives on a per user per month or single bundle model for partners in both Ireland and the UK.
We are very excited at the opportunity this gives to our partners to take Nexus out without any set-up costs and satisfy the demand we are all seeing for state-of-the-art voice services in the cloud.
The pandemic has clearly driven a radical shift for businesses to replace their often-decades old PBX systems to bring improved voice capability, greater quality with the ability for staff to make office calls through their laptop as well as mobile or landline.
We have heard of a lot of people using their home phones for office calls, which is problematic on many levels.
For companies that need a high level of customer service – which is really every company – this will completely transform their ability to provide better engagement and more efficient voice solutions.
Our partners who are interested in Nexus and the opportunities it brings should register here and join one of our webinars with great demos and explanation of how to roll this out rapidly.
Watch the launch webinar on Nexus from MicroWarehouse below:
For more information about MicroWarehouse solutions, click here.