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January updates and announcements
Hey Everybody Nicole here,
Now that we are all back to work after the holidays, I just wanted to remind you of a few things that are happening in the next few weeks. During our roadshows in November 2023, we met lots of old and some new faces. One of the things that was said to us most was, “oh, I didn’t know you did that… “ so much so that we started to make a joke of it, it’s now our new tagline. But, with that in mind, I have included some info below on what we can do for you, our resellers…
Copilot for Microsoft 365 is now available on CSP
We were expecting an announcement on the availability of copilot on CSP this week, but it seems that Microsoft were forced to pull the trigger a few days early and it was announced on Monday evening by Satya Nadella: Bringing the full power of Copilot to more people and businesses – The Official Microsoft Blog, It has only been generally available since the 1st of November via Enterprise Agreements with a Minimum buy-in of 300 Seats. Its now available to office 365 and M365 users on qualifying plans and the minimum quantities have been removed.
You can order it through The MWH CSP portal today, but we do advise you to follow our guidelines:
- At this time, as per Microsoft limitations, please note, it is only available as “Annual commit with upfront Annual billing”. IE There are no monthly commit or monthly bill options.
- However, you can (and we recommend ) Co-term to existing annual commit subscription where possible. IE align where possible to a qualifying 365 annual subscription.
- Office 365 E3 and Office 365 E5 are now eligible offers – but we recommend partners look to upgrade to Bus Prem / Microsoft 365 E3 or higher for security & controls purposes.
Our very own Guido Marchetti will be hosting a webinar on Friday 19th telling you all you need to know to get you started, you can register here Copilot Webinar
We will also be hosting a digital workshop through Teams for anyone who would like to be prepared for implementing Copilot
First Steps to be Microsoft 365 Copilot Ready
MWH Services Division
Did you know that MWH has a services division? If you have a project that you don’t have the skills to complete or you simply can’t spare the required staff for, we can help with that. Please reach out to Alan Kinane or me and we can go through your options and discuss how we can help.
Microsoft Led Legacy to NCE Migrations
Microsoft have started as of 11.01.24, to auto migrate all renewing legacy subscriptions to NCE annual commit as they renew. I hosted a webinar on this on 10th January after I got my voice back. (I like half the country was sick over Christmas) you can see the webinar here if you missed it. “The Final Phase” Webinar
MWH Reporting Portal
We have developed our own portal that is used just for reporting purposes, so you can give your users access without worrying that they will add licenses without your knowledge… this portal can be used for renewal management as well as well as to monitor license utilisation across all of your customers’ tenants, and checking and managing Secure Scores. This is more important than ever now with NCE and the inability to cancel licenses mid-term. You can access our reporting portal here:
Integr8
Integr8 helps to safeguard your revenue by empowering you to stay on top of your CSP business with MicroWarehouse. It has been developed from the ground up to enables easy synchronization with your PSA system and the MicroWarehouse cloud portal. This includes subscriptions quantities and costs, products costs, and Azure spending. We currently support two of the most popular PSAs, ConnectWise and AutoTask with Halo support to follow shortly.
New Microsoft MCA
Microsoft have updated the MCA (Microsoft Customer Agreement) again, you may get an error when trying to add or upgrade licenses, if you do you can sign the updated MCA on our portal, just go to the customer, click on the account page and find the update button. If you want to send your customer a copy of the MCA, it can be downloaded from the CSP Portal. Just go to customers, then as if you were going to create a new customer, click EUR MicroWarehouse and you should see the link to download it. It’s also here: Microsoft Customer Agreement
MWH CSP Portal
I have recorded a set of how-to videos showing the most commonly used actions like how to schedule changes to renewals or how to manage midterm changes. it also covers some of the most Frequently asked questions on our CSP Portal. You can find these in our Vault
Teams Exploratory Licenses are being phased out.
We are seeing more and more customers losing access to data due to the “Teams Exploratory Trials” expiring. Microsoft announced this last year and they have started rolling it out. If you have users using Teams Exploratory as their only license, you will need to give them M365 Business Basic if they need anything more than Exchange.
MWH Framework
We take this opportunity to review how your business has been growing and how we can continue to assist you with that growth. The focus will be on:
- NCE Renewals: the anniversary of NCE is now upon us, includes renewals/auto-renewals etc. We will work with you to optimally manage the NCE process for your customers (depending on their renewal dates), and we have a new MWH Reporting Tool to help with this process.
- Microsoft Practice areas: Are there new Microsoft Practice areas that you want to build-out an offer in 2023? We will help you with building out this practice and the Go-To Market process.
- 2023 Marketing Plan: Have you started or already drafted this? If not, we have a Marketing Plan Template to help you. If you have your Marketing Plan ready, please share with us your plans around Microsoft-focused content and how we can help.
- We will update you on the programmatic motions from Microsoft and any initiatives from MWH that you can potentially build into your sales journey.
- What is your target market/segments? Are there strategic key Customer Accounts that you want to target, and how can MWH/MSFT help you with these?
- Microsoft updates you need to know – we will cover all announcements from Microsoft.
MWH Learn Lab
As a follow on from the above, if you do find yourself facing projects that you don’t have the skills for, check out our Learn Page, We have 2 Microsoft Certified trainers and we also bring in external trainers when required. All our classes are listed above and are available to MWH resellers. They are highly discounted when compared to New Horizons or other external training.
If you would like more information on any of the above, please reach out to me or the team.
Nicole Finn