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Changes to Microsoft 365 and Teams licensing in Europe
Microsoft is making important changes to the licensing and availability of Microsoft 365 and Microsoft Teams in the European Economic Area (EEA) and Switzerland. Microsoft are making these changes in response to feedback from the European Commission (EC) and believe that this new licensing approach takes meaningful steps to address the EC’s feedback while limiting disruption for customers and partners.
What’s changing?
Starting October 1, 2023, Microsoft have introduced a new lineup of commercial Microsoft 365 and Office 365 suites in the EEA and Switzerland that don’t include Teams, and a new standalone Teams offering for Enterprise customers. Existing customers in the EEA and Switzerland who wish to continue using the suites to which they have already subscribed may continue to use, renew, and add seats to their current plans as usual.
This new lineup will do the following:
- Introduce new EEA- and Switzerland-specific suites without Teams, which will be named the same as the full suites plus “EEA (no Teams).”
- Introduce a new EEA-specific standalone Teams SKU for Enterprise: Microsoft Teams EEA.
- End the sale of net-new subscriptions to all existing Enterprise SKUs with Teams (Office 365 E1/E3/E5 and Microsoft 365 E3/E5) in the EEA and Switzerland.
- Continue to offer existing SMB and Frontline suites with Teams (Business Basic/Standard/Premium, Microsoft 365 F1, Microsoft 365 F3, and Office 365 F3) alongside the new versions without Teams.
For more information, see the full breakdown of SKU and price changes.
Changes to Enterprise Suites:
With the introduction of the new commercial lineup, the sale of current Enterprise suites that include Teams to net new subscribers will end. As a result, Office 365 E1, Office 365 E3, Office 365 E5, Microsoft 365 E3, and Microsoft 365 E5 suites with Teams will no longer be available to net new subscribers in the EEA and Switzerland. Here is how customers may be impacted:
- Customers who are currently subscribed to any of the suites involved will have new options. They can continue to use, renew, and add seats to their current plans as usual. Or, if they wish to switch to the new lineup, they can do so on their contract anniversary or renewal.
- Net new subscribers to Office/Microsoft 365 Enterprise suites who wish to provide their end users with Teams will need to purchase two SKUs: one EEA-specific Microsoft 365 or Office 365 suite and Microsoft Teams EEA. See details of the new lineup on the table below:
| Existing Suites with Teams | New offerings without Teams (after Oct. 1) | RRP Pricing* |
| Office 365 E1 EEA (no Teams) | €7.40 | |
| No longer offered in EEA/Switzerland: | Office 365 E3 EEA (no Teams) | €23.10 |
| Office 365 E1/E3/E5, Microsoft 365 E3/E5 | Office 365 E5 EEA (no Teams) | €39.50 |
| Microsoft 365 E3 EEA (no Teams) | €35.70 | |
| Microsoft 365 E5 EEA (no Teams) | €57.70 | |
| Microsoft Teams EEA | €5.00 |
*This pricelist pricing is subject to change and may vary by country and currency.
Changes to Frontline suites:
Current Frontline suites will coexist with the new lineup. Customers in the EEA and Switzerland will be able to choose between the existing Microsoft 365 F1, Office 365 F3, and Microsoft 365 F3 suites with Teams included, or the new EEA-specific versions of those suites without Teams. See details of the new lineup on the table below:
| Existing Suites with Teams | RRP Pricing* | New offerings without Teams (after Oct. 1) | RRP Pricing* |
| Microsoft 365 F1 | €2.10 | Microsoft 365 F1 EEA (no Teams) | €1.60 |
| Office 365 F3 | €3.70 | Office 365 F3 EEA (no Teams) | €3.20 |
| Microsoft 365 F3 | €7.50 | Microsoft 365 F3 EEA (no Teams) | €7.00 |
*This pricelist pricing is subject to change and may vary by country and currency.
Changes to Microsoft 365 Business suites:
Microsoft 365 Business suites will coexist with the new lineup. Customers in the EEA and Switzerland will be able to choose between the existing Microsoft 365 Business Basic, Microsoft 365 Business Standard, and Microsoft 365 Business Premium suites with Teams or the new EEA-specific versions of those suites without Teams. See details of the new lineup on the table below:
| Existing Suites with Teams | RRP Pricing* | New offerings without Teams (after Oct. 1) | RRP Pricing* |
| Microsoft 365 Business Basic | €5.60 | Microsoft 365 Business Basic EEA (no Teams) | €4.60 |
| Microsoft 365 Business Standard | €11.70 | Microsoft 365 Business Standard EEA (no Teams) | €9.70 |
| Microsoft 365 Business Premium | €20.60 | Microsoft 365 Business Premium EEA (no Teams) | €18.60 |
If you have any queries – please contact [email protected] – or give the cloud sales team a call at 01 6160400 and we will be happy to discuss these changes with you in more detail.